Privacy Policy

1. Information We May Collect

Depending on how you interact with us, we may collect information such as:

• Name
• Telephone or mobile number
• Email address
• Information provided through enquiry forms
• Details relating to your service enquiry
• Information you voluntarily provide when communicating with us
• Website usage information, such as browser or device information, where applicable

We only seek information that is reasonably relevant to providing or responding to our services and enquiries.

2. How We Use Your Information

We may use information you provide to:

• Respond to enquiries
• Contact you regarding your requested service
• Arrange appointments or service visits
• Provide information about our services
• Communicate with you regarding a transaction or enquiry
• Improve our website and customer experience
• Maintain appropriate business and transaction records
• Comply with applicable legal and regulatory requirements

3. Information Related to Gold Transactions

Where a transaction requires identification, verification, documentation, or other information under applicable requirements, S&S Group may request and process the relevant information for those purposes.

Such information may be retained as necessary for legitimate business, legal, accounting, compliance, or dispute-resolution purposes.

4. Sharing of Information

We do not sell or rent your personal information for third-party marketing purposes.

We may share information where reasonably necessary with:

• Service providers assisting us in operating our business or website
• Technology and communication providers
• Professional advisers
• Government authorities, regulators, law-enforcement agencies, or other parties where required or permitted by applicable law

5. Website and Cookies

Our website may use cookies or similar technologies to support website functionality, understand website usage, improve performance, and provide a better user experience. You may be able to control certain cookie settings through your browser.

6. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss. However, no website or electronic transmission can be guaranteed to be completely secure.

7. Your Choices

You may contact us to ask about personal information you have provided to us or to request correction of inaccurate information, subject to applicable legal requirements.

Where processing is based on consent, applicable law may provide rights relating to withdrawal of consent.

India's Digital Personal Data Protection Act, 2023 provides a framework governing processing of digital personal data and includes requirements around notice and consent.

8. Third-Party Websites

Our website may contain links to third-party websites or services. S&S Group is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, or applicable requirements. The updated version will be published on this page with the revised date.

10. Contact Us About Privacy

If you have questions about this Privacy Policy or the information we hold about you, please contact: