Terms & Conditions

1. About Our Website

This website provides information about S&S Group and its gold-buying and related services.

Information on this website is intended for general informational purposes and does not constitute a binding offer to purchase any particular gold item unless expressly confirmed by S&S Group.

2. Gold Evaluation

The value of gold may depend on several factors, including:

• Purity
• Weight
• Type and condition of the item
• Applicable market rates
• Other relevant characteristics of the item

Any price, rate, estimate, or valuation displayed or communicated before physical evaluation should be treated as indicative unless expressly confirmed as a final transaction offer.

3. Final Purchase Offer

A final purchase offer may only be made after the relevant gold or precious item has been evaluated.

Customers are free to review the offer before deciding whether to proceed.

S&S Group reserves the right to decline a transaction where the item, documentation, ownership information, or circumstances do not satisfy applicable requirements or our transaction policies.

4. Customer Ownership

Customers must have the legal right and authority to sell any gold, jewellery, precious metals, or other valuables presented to S&S Group.

Customers must not present property that belongs to another person or entity without appropriate authorization.

5. Identification and Documentation

S&S Group may request identification, ownership information, transaction documentation, or other information where required for a transaction or under applicable laws and regulations.

Customers agree to provide accurate and truthful information.

6. Payment

Payment will be made according to the payment method and transaction terms communicated by S&S Group at the time of the completed transaction.

Payment timing may depend on transaction verification, documentation, banking systems, and other applicable requirements.

7. Doorstep Services

Where doorstep service is available, the service may be subject to:

• Location availability
• Appointment availability
• Transaction eligibility
• Verification requirements
• Operational considerations

A doorstep enquiry or appointment request does not by itself constitute a confirmed purchase or guaranteed transaction.

8. Pledged Gold

Information relating to pledged gold is provided for general guidance.

Any release, settlement, transfer, or related transaction involving gold pledged with a bank or financial institution may be subject to the requirements and procedures of the relevant institution.

9. Website Accuracy

We make reasonable efforts to keep the information on our website accurate and current. However, rates, service availability, operating information, and other website content may change without prior notice.

10. Prohibited Use

You agree not to:

• Use the website for unlawful purposes
• Submit false or misleading information
• Attempt to interfere with website security or operation
• Copy or reproduce website content without permission
• Use the website to impersonate another person or organization

11. Intellectual Property

Unless otherwise stated, the content of this website, including text, graphics, branding, logos, images, design elements, and other materials, belongs to or is used by S&S Group and may not be reproduced or commercially exploited without appropriate authorization.

12. Third-Party Links

The website may contain links to third-party websites or services. S&S Group does not control and is not responsible for third-party content, availability, policies, or practices.

13. Limitation of Liability

To the extent permitted by applicable law, S&S Group shall not be responsible for losses arising solely from reliance on general website information where the information has changed, is incomplete, or requires physical verification.

Nothing in these Terms is intended to exclude or limit any consumer right or legal protection that cannot lawfully be excluded or limited.

14. Changes to These Terms

S&S Group may update these Terms & Conditions from time to time. Any updated version will be published on this page with the revised date.

15. Contact

For questions regarding these Terms & Conditions, please contact: